Shipping Policy
Fast and Reliable Shipping:
At Pinuzzle, we’re dedicated to providing fast and reliable shipping to customers worldwide. While delivery times may vary depending on your location, we strive to ensure your custom photo puzzle arrives promptly and in perfect condition, no matter where you are.
Processing Time:
Orders are typically processed and shipped within 2-5 business days from the date of purchase. Once your order has been shipped, you’ll receive a shipping confirmation email with tracking information, allowing you to monitor the progress of your puzzle’s journey to your doorstep.
Delivery Within the USA
For orders within the United States, we offer fast and reliable delivery within 2-5 business days from the date of shipment. We understand the excitement of receiving your puzzle masterpiece, and we’re committed to getting it to you as quickly as possible.
Delivery Timeframe for International Orders:
Delivery times for international orders may vary depending on customs clearance and your local postal service. Most international orders are delivered within 10-20 business days from the date of shipment, although delivery times may be longer for certain regions.
Free Shipping on Orders Over $50:
To show our appreciation for your support, we offer free standard shipping on all orders over $50 USD. Simply reach the $50 minimum order threshold, and your shipping costs will be automatically deducted at checkout.
Shipping Costs:
For orders under $50 USD, shipping costs are calculated at checkout based on the weight of your order and your location. We strive to offer competitive shipping rates to ensure a smooth and cost-effective shipping experience for our customers.
Shipping Carriers:
We partner with reputable shipping carriers to ensure your puzzle is handled with care and delivered safely to your doorstep, no matter where you are in the world. Once your order has been shipped, you’ll receive a tracking number to track your package’s progress online.
Contact Us:
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer support team at support@pinuzzle.com. We’re here to assist you with any inquiries and ensure a seamless shipping experience, wherever you are.